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Target Audience: All staff at all levels

Please note all participants should bring along examples of their current email format in order that Tony can assess them and flag up great practice. We are hoping for an interactive workshop.

Writing Professional Emails

•  The importance of professional emails -  first impressions and what your customers expect from your email  communication
• Tips on email etiquette - enhance existing skills by defining the do’s and don’ts of professional email communication
• Effective Writing -  explore the Plain English campaign and offer examples of modern written communication

Prerequisites