Is this course right for me?

Target Audience: Staff who have an interest in improving performance incrementally day by day.

This session is simply structured into 4 parts.

• Topic introduction
• Key learning points,
• Activity to demonstrate and embed the learning.
• Group discussion on the outcomes

Problems are too often resolved on assumption and therefore fixing a symptom or a perception and delivering and ineffective or limited solution. This course provides a simple step by step approach to problem solving that removes blame or fault and focuses on the definition, analysis, root cause and optimal solution of a problem resulting robust solutions every time.

This is an interactive workshop, delivered via Zoom, providing simple continuous improvement techniques which, when implemented will engender success for you and your team.

Prerequisites