• Training Room

    PCAD Reviewer training for Professional Services and Technical Staff
    Provider   Organisational and Staff Development Unit

    This is a short, skills based, course designed to help Professional Services and Technical staff reviewers have the skills required to carry out meaningful review conversations.

Duration 1 hour 30 mins

Course Type Classroom

Booking Status Now Booking

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Target Audience: Anyone carrying out reviews within the PCAD system

This is a short, skills based, course designed to help Professional Services and Technical staff reviewers have the skills required to carry out meaningful review conversations and will cover:

  • Basic differences between ADR and PCAD
  • Listening skills
  • Questioning skills
  • Effective communication
  • Providing feedback

 

 

 



Delivered By: OSDU

Prerequisites

All participants should be familiar with the PCAD guidance information prior to the session.