PCAD Reviewer training for Professional Services and Technical Staff Provider Organisational and Staff Development Unit
This is a short, skills based, course designed to help Professional Services and Technical staff reviewers have the skills required to carry out meaningful review conversations.
Duration
1 hour 30 mins
Course Type
Classroom
Booking Status
Now Booking
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Target Audience: Anyone carrying out reviews within the PCAD system
This is a short, skills based, course designed to help Professional Services and Technical staff reviewers have the skills required to carry out meaningful review conversations and will cover:
Basic differences between ADR and PCAD
Listening skills
Questioning skills
Effective communication
Providing feedback
Delivered By: OSDU
Prerequisites
All participants should be familiar with the PCAD guidance information prior to the session.